Returns & Exchanges
At The Boondocks, we want you to be fully satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all unworn fashion items with original tags. Our streamlined process ensures that updating your wardrobe remains as effortless and bold as our collections.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery back to our warehouse.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, unwashed condition.
Drop Off and Refund
Drop your package at any authorized carrier location; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing